Products paid for by credit card will not be delivered to any address outside the United Kingdom or the Isle of Man. Products paid for by the other methods of payment as displayed on the payment section of the MacLoving Store Web Site will not be delivered to any country outside the Territory.
We will deliver your Products to the delivery address as shown on your Order Form as will be shown on your order confirmation.
We will use our reasonable endeavours to deliver your
Products to you within 3 days of the date of issue of your Order
Confirmation.. If you have ordered several Products at one time, we may deliver such Products on different days. You may cancel your Order at any time prior to delivery of the Product ordered by calling us on number 0333 789 5683 and quoting your Web Order Number. Delivery of the Services will take place after the delivery of the remaining Products in accordance with the specifications and procedures applying to those Services. Delivery times for Services will need to be agreed directly between you and MacLoving and/or any service provider engaged by MacLoving. Once a delivery time for Services has been agreed then you must adhere to this.
Risk in your Products will pass to you upon our delivery of the Products.
Upon delivery of the Products to our carrier we will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the Order Form.
- Your Right to Return the Products
If you are not satisfied with any Product or the terms of any
entitlement to Services you have purchased from us, you may return the
Product to us or cancel the entitlement to Services and obtain a refund of the price of the Product returned or Service entitlement if you contact us within 30 Calendar Days of delivery of the Product to you or within 30 Calendar Days of your purchase of the entitlement to Services. However, you may not return a Product to us and claim a refund if the Product concerned is Software which we supplied to you sealed and unused and you have broken the seal. You may not obtain a refund of the purchase price of a Service entitlement if you have commenced use of the Service.
In order to exercise your option to return a Product or entitlement to Service you are not satisfied with, you must telephone us on 0333 789 5683 between 11:00 and 19:00 Mondays to Saturday, to make arrangements for return. You must return the Products in their original packaging and the Products must be undamaged. You must obtain and retain a signed copy of delivery documentation from the carrier at the time of collection.
Provided the Products are returned to us undamaged we will refund the price paid for the Products you have returned.